PRIVACY POLICY

The online store Zali (“we”, “our”, “us”) respects each User’s right to the protection of personal data and confidentiality. We are committed to processing your information lawfully, fairly, and transparently, in accordance with applicable laws of Ukraine, including the Law of Ukraine “On Personal Data Protection.”

This Privacy Policy is a public document that explains how we collect, use, store, and protect personal data when you interact with our website zali.design or other online resources owned by Zali.

By using our website, mobile applications, or other services, you consent to the terms of this Policy. If we update this document, the latest version will be posted on our website, and changes will become effective upon publication.

DEFINITION OF PERSONAL DATA

Personal data means any information that directly or indirectly identifies you as an individual, including but not limited to your name, contact details, and other information you provide.

WHAT DATA WE COLLECT

The type and amount of information we collect depends on how you interact with Zali’s services:
1. Personal data you voluntarily provide:
– First name, last name, patronymic
– Contact details (phone number, email)
– Password
– Delivery information (address, city, postal code)
– Additional details (date of birth, preferences, order history, etc.).

2. Data collected automatically:

– Cookies and similar technologies
– Browser and device information
– Activity on the site (viewed products, items added to cart, purchase history)
– IP address, geolocation.

3. Data collected through feedback or application forms:

– Inquiries, comments, complaints
– Participation in raffles, promotions, surveys.

PURPOSES OF DATA COLLECTION AND PROCESSING

We process your personal data on the basis of your consent, the performance of contractual obligations, and compliance with legal requirements. We process data for the following purposes:
– Identifying and authenticating Users on the platform
– Managing and maintaining User accounts
– Providing customer support and communication
– Fulfilling orders and contracts of sale
– Sending relevant news, personalized offers, and promotions (with your consent)
– Conducting analytics to improve our services and enhance the user experience
– Meeting legal obligations, including consumer rights protection laws.

COOKIES AND OTHER TECHNOLOGIES

Our website uses cookies to personalize your experience and facilitate your interactions with us. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit the availability of certain website features.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

DISCLOSURE OF INFORMATION TO THIRD PARTIES

We do not sell, rent, or trade your personal data. We may share your information only in the following cases:
– With service providers (e.g., logistics companies, payment systems) for the purpose of fulfilling services requested by you
– To comply with legal obligations or government requests
– Based on confidentiality agreements where applicable.

YOUR RIGHTS

In accordance with applicable data protection laws, you have the right to:
– Access the personal data we hold about you
– Request correction or updating of your information
– Restrict or withdraw your consent to data processing
– Request the complete deletion of your personal data from our systems.

To exercise your rights, please send a request to info@zali.design with the subject line “Personal Data.” For your protection, we may request additional verification of your identity before processing your request.

CHANGES TO THIS POLIC

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We encourage you to review this Policy periodically.